The major retail players were able to digitise rapidly to ride the E-commerce wave. We support our clients in the advanced use of their analytics (e-commerce website navigation, average shopping cart prediction, etc.), we develop recommendation engines boosted with deep learning that make it possible to recommend consumers the best products and we create chatbot systems to improve your customer service and optimise satisfaction.
- Churn assessment on the loyalty programme of a major airline
- NLP analysis of customer comments on a leading retailer’s e-commerce website